Testing Equipments Supplier
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​Tel: +86-25-8472 1577 / 8472-1579
Email: info@tbtscietech.com  /  toni_gu@tbt-scietech.com
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Q & A

    Q:  How long is your machine delivery time?
    A:  Depends on what model; For regular models which we have stock, goods can be ready for shipment around 3working days; If no stock, for CTM/UTM        will be around 7~10days; for other machines around 10 days.
 
    Q.What kind of payment term you accept?
    A:  We accept T/T, L/C, D/P;  Meanwhile, for small orders West Union, Paypal, Credit Card;

    Q: What kind of shipping term you accept? 
    A: We accept EXW, FOB, CIF, CNF, DAP, DDP;

    Q. What kind of documents will be sent to customers after shipment?
    A: Sea shipment: Bill of Lading, commercial invoice, packing list, certificate of origin
    Air courier shipment: AWB, commercial invoice, packing list

    Q. How long is the warranty period of your products?
    A: 1 Year.

    Q: How long can we expect your answer after sending inquiry?
    A: We promise to reply your inquiry within 24hours; 

    Q: What if machine happen some problem during operating at customer place?
    A: First, we will investigate the reason and try to instruct our customer to solve the problem via phone, email or teamviewer; If any parts or accessories            needed we will provide accordingly; If need on-site assistance, we will arrange too;

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​Tel: +86-25-8472-1577 / 8472-1579
Fax: +86-25-8472-2235
Email: info@tbtscietech.com
Add: Rm. 1001~1002 HuaXia Mansion, No.81 ZhongShan
Rd., NJ 210005 PR China
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